Privacy Policy

Last updated: March 7, 2026

At Orchestratia, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services.

1. Information We Collect

Account Information

When you register, we collect your name, email address, and authentication credentials (password hash or OAuth provider ID). If you sign up via Google or GitHub, we receive your profile name, email, and avatar URL from those providers.

Usage Data

We collect information about how you interact with the platform, including session activity, terminal commands routed through the hub, server registrations, task management actions, IP address, browser type, and device information.

Cookies & Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns to improve the platform.

2. How We Use Your Information

  • Provide, maintain, and improve Orchestratia's services
  • Manage your account and authenticate access
  • Communicate with you about your account, updates, and support requests
  • Analyze usage patterns to improve performance and user experience
  • Detect and prevent fraud, abuse, and security threats
  • Comply with legal obligations

3. How We Share Your Information

We may share your information:

  • With service providers who assist in operating our platform (hosting, payment processing, email delivery)
  • With your explicit consent
  • To comply with applicable laws, legal processes, or government requests
  • To protect against harm, fraud, or illegal activity
  • In connection with a business transaction such as a merger, acquisition, or asset sale

4. Data Retention & Security

We retain your data as long as necessary to provide the service and fulfill the purposes described in this policy. We implement industry-standard security measures including encryption in transit (TLS), hashed credentials (Argon2id), and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

You may:

  • Access, update, or delete your account information through your dashboard
  • Opt out of marketing communications at any time
  • Request a copy of your personal data or its deletion by contacting support

6. Children's Privacy

Orchestratia is not intended for use by children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete it promptly.

7. International Data Transfers

Your information may be processed and stored in India or other countries where our servers operate. By using Orchestratia, you consent to the transfer and processing of your data in these locations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Continued use of the platform after changes constitutes your acceptance of the updated policy.

Contact

If you have any questions about this Privacy Policy, contact us at support@orchestratia.com.